Our products are designed for dogs and cats. Please use according to the instructions on each product.

Use only as directed on the product label. If your pet is pregnant, nursing, taking medication or has a health condition, consult a veterinarian before use.

Compatibility varies by formula and pet. Check each label before combining products, and ask a veterinarian if your pet uses medication or has a health condition.

Products should be used only as directed on the label. Choose the formula appropriate for your pet, and stop use and seek veterinary advice if an unexpected reaction occurs.

Age suitability varies by product. Check the minimum age and directions on the label, and consult a veterinarian for very young animals.

Discontinue use immediately and consult a veterinarian for safety reasons.

Orders fulfilled from our Singapore warehouse are usually delivered within 1–3 business days after dispatch. Remote locations, public holidays, severe weather or courier delays may require additional time.

We offer delivery services to many countries. Please check the shipping details on the shipping page.

We accept credit/debit card payments and other secure online payment methods.

Orders can be canceled if they have not yet been shipped. Please contact our team as soon as possible.

Change-of-mind returns may be requested within 7 days of delivery if the product is unopened, unused and in its original condition. If an item is damaged, defective or has a quality issue, contact us within 30 days of delivery. Eligibility and remedies are subject to our Returns & Refunds Policy.

Please contact our team with pictures of the product. We will help check and resolve the issue as soon as possible.