Legal notice

Legal Notice

Welcome to Pethealer Asia.

This Legal Notice applies to your access to and use of our website, online store, product pages, content, images, text, services, and any related materials provided by Pethealer Asia.

By accessing or using this website, you acknowledge and agree to the terms of this Legal Notice.

1. General Information

The information provided on this website is for general informational and commercial purposes only.

We make reasonable efforts to keep the information accurate, complete, and up to date. However, Pethealer Asia does not guarantee that all content, product descriptions, prices, availability, images, or other information on this website will always be accurate, complete, current, or error-free.

We reserve the right to update, change, correct, or remove any content on this website at any time without prior notice.

2. Product Information Disclaimer

Product images, packaging, colors, labels, and descriptions shown on this website are for reference purposes only. Actual products may vary slightly due to production batches, packaging updates, screen display differences, lighting, or regional requirements.

All product information is provided based on available product materials and may be updated from time to time.

Customers should always read the product label, usage instructions, ingredients, storage instructions, and warnings before use.

3. Pet Care Information Disclaimer

Any pet care information, product guidance, usage suggestions, or educational content provided on this website is for general reference only.

Such information is not intended to replace professional veterinary advice, diagnosis, or treatment.

If your pet has a medical condition, is pregnant, nursing, very young, elderly, allergic, or is currently taking medication, please consult a qualified veterinarian before using any pet care product or supplement.

Pethealer Asia does not guarantee that any product will produce the same result for every pet, as individual conditions, age, breed, diet, lifestyle, and environment may vary.

4. No Medical or Therapeutic Claims

Unless expressly required or permitted by applicable law, the products and content on this website are not intended to diagnose, treat, cure, or prevent any disease.

Product descriptions are intended to describe general product features, daily care use, ingredients, usage methods, and suitable scenarios.

Customers are responsible for using products according to the instructions provided.

5. Intellectual Property

All trademarks, logos, brand names, product names, images, graphics, videos, text, website design, layout, and other content displayed on this website are the property of Pethealer Asia, its affiliates, licensors, or respective owners.

You may not copy, reproduce, modify, distribute, publish, display, sell, or use any content from this website for commercial purposes without prior written permission from Pethealer Asia.

Unauthorized use of our intellectual property may result in legal action.

6. Third-Party Links

This website may contain links to third-party websites, platforms, payment providers, logistics providers, or other external services.

These links are provided for convenience only. Pethealer Asia does not control and is not responsible for the content, privacy practices, policies, accuracy, or security of third-party websites or services.

Accessing third-party websites is at your own risk.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Pethealer Asia shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from:

  • Use of or inability to use this website

  • Reliance on any information provided on this website

  • Product misuse or use not in accordance with instructions

  • Delays, interruptions, errors, or technical issues

  • Third-party websites, services, logistics providers, or payment providers

  • Unauthorized access to or use of customer information caused by factors beyond our reasonable control

Nothing in this Legal Notice shall exclude or limit liability where such exclusion or limitation is not permitted by applicable law.

8. Customer Responsibility

Customers are responsible for ensuring that the products they purchase are suitable for their intended use, their pet’s condition, and the laws or regulations of their country or region.

Customers are also responsible for providing accurate order information, shipping details, contact information, and for following all product usage and storage instructions.

9. Import, Customs, and Local Regulations

For international orders, customers are responsible for understanding and complying with local import rules, customs requirements, taxes, duties, and product regulations in their destination country or region.

Pethealer Asia is not responsible for delays, additional charges, customs refusal, seizure, or restrictions caused by local customs or regulatory authorities.

10. Website Availability

We try to keep this website available and secure. However, we do not guarantee that the website will always be uninterrupted, error-free, virus-free, or available at all times.

We may suspend, modify, or discontinue any part of the website or service at any time without prior notice.

11. Changes to This Legal Notice

Pethealer Asia reserves the right to update or modify this Legal Notice at any time.

Any changes will be posted on this page. Continued use of this website after changes are posted means that you accept the updated Legal Notice.

12. Contact Information

If you have any questions about this Legal Notice, please contact us at:

Email: support@pethealerasia.com